Account Management

How to set up and use your Uberflip account, plus everything you need to know about billing and payments.

User & Permission Admin

Force users to log into Uberflip using single sign-on (SSO)

Want to force your users to sign into Uberflip using a single sign-on (SSO) option, and turn-off the ability to sign in using an email and password? You can! This article will show you...

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about 2 months ago

Change the maximum and idle session length for all users in an Uberflip account

As a security measure, Uberflip automatically logs users out after a specified amount of time. The primary user of an Uberflip account can change the maximum session length and idle session length...

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about 2 months ago

Add a user to your Uberflip account

Want to add users to your account so colleagues can create pages, DSRs, content, and Streams? Here’s how: Before you begin By default, only Account Admins can create users, but they can also...

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about 2 months ago

Resend the New User Invitation Email

Objective Resend the invitation email that newly created users must use to set up their Uberflip account and log in. Whenever you add a new user to your Uberflip account, they will automatically...

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about 2 months ago

How long are new user invitation emails valid for?

Question When I create a new user in our Uberflip account, how long do they have to accept the invitation and set up their account? Answer When an Account Administrator adds a new user to an...

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about 2 months ago

Reference: User Group Default Permissions

A reference guide comparing the permissions assigned to each system default User Group in Uberflip. Info This article describes the default permissions that are assigned to each system User...

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4 months ago

What is a Primary User?

Question What is a Primary User? Is it the same as an Account Admin? Answer When your Uberflip account was opened, the very first user profile that was created within your account was...

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about 2 months ago

Change Your Account's Primary User

In some situations you might need to change the Primary User on your Uberflip account, such as if the current Primary User leaves your company. Before you begin To change your account's...

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about 2 months ago

Create Authors and Author Bios

If you want to highlight content authors on your Hub, you can add an About the Author box that is displayed below their articles. Before you begin By default, only Account Admins can create...

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about 2 months ago

Change the default Hub you see when you log in

Learn how to choose which Hub is selected each time you log in to your Uberflip account. Before You Begin There are no specific permissions required to change your default Hub — anyone with an...

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about 2 months ago

View and Update Your User Profile and Author Bio

On your Uberflip user profile, you can set and update your personal details and contact information, as well as the author bio that appears with Hub content you create. Before you begin There...

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about 2 months ago

Change Your Password

Time for a new password? Here's how to change it. Before you begin There are no restrictions on this feature — all users can do this. This article is about changing your password when you...

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about 2 months ago

Forgot Password / Can't Log In

Having some trouble remembering your Uberflip password? Don't worry, you can easily reset your password at any time. Need help with an Uber or Uber Eats account? Uh-oh — you've taken a wrong...

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Account Resources

4 months ago

Where can I find Uberflip's policies and legal documentation?

Question Where I can I find Uberflip's policy documentation, legal documents, Terms of Use, etc.? Answer Uberflip has a variety of policies in place that are designed to define and govern the...

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4 months ago

Supported Browsers and Operating Systems

The minimum system requirements (browser and OS) for using the Uberflip web app and other services. Introduction This article lists the supported browser and OS versions with which you can use...

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4 months ago

Reference: Uberflip IP Addresses

A reference guide to the IP addresses used by Uberflip. Usage This reference guide lists the IP addresses used by Uberflip. These are the IP addresses that you will use to connect to...

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4 months ago

Where is my Uberflip data stored?

Question Where does Uberflip store data related to my Hub? Where are Uberflip's servers located? Answer Uberflip hosts customer Hubs (and all associated data, such as as Uberflip Analytics data)...

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about 2 months ago

Severity levels and response times for support requests

Wondering what Severity means when you submit a support request? Learn how the different severity levels are defined, and which one you should choose for your ticket. What is "Severity"? Not...

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about 2 months ago

Get Your Uberflip API Key and Secret, Account ID, and Hub IDs

To use the Uberflip API and create custom app integrations, you'll need your API Key and API Secret (and, for some things, your Hub ID). Here's how to get them. Before you begin To generate...

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Billing and Payment

about 2 months ago

View Your Invoices

You can view your current and past invoices at any time. Before you Begin To view invoices for your Uberflip account, you need to be the Primary User on the account. Viewing Your...

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