Make a feature request

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Got an idea that could improve Uberflip? Head to the Uberflip feedback portal and let us know! This article will show you how. 

 

Before you begin

  • Before submitting a feature request or feedback, search the feedback portal to see if it’s already been submitted. Upvoting an existing idea helps us get a better look at how popular it is. 
  • After submitting or upvoting an idea, you can check the status that idea in the Feedback portal at any time.
  • Making a feature request doesn't guarantee your idea will be built. Check out the Will my request be built? section for more details.

 

What is a feature request?  

Feature requests are a way for Uberflip users to suggest new capabilities they think all Uberflip users would love! 

Requests for a specific feature or functionality are one of the many ways that product designers look for areas of improvement in a product. We use feature requests to scope out what users are struggling to do, and build features that help them overcome that. 

Want to chat with the Uberflip Product team?

If you've got a killer idea that you think requires a deeper conversation, the Product team at Uberflip is happy to hear you out! We love chatting with our users to understand your wants and needs. Reach out to your Uberflip CSM, and they can set up a time to chat with a Product team member.   

 

Will my request be built?

Maybe! But also maybe not. This depends on a few things, such as:

  • How many users would this help?
  • How impactful would the feature be to the user experience?
  • Is it doable?
  • Is there a current workaround?
  • And much more

We must prioritize the most impactful features on our product roadmap, which already includes the new stuff the Product team is cooking up. Unfortunately, we can't build features for one account that won't be useful to others. 

In some cases we can't build what you're hoping for, and in some cases we can. But in many cases we look at the problem that’s been noted and think through different ways we can help users overcome that. Then, we'll see if and where a solution could fit into our current roadmap.

 

Submit a feature request: 

Step 1 - Access the Uberflip Feedback Portal

  1. In Uberflip, click the question mark icon in the bottom right corner
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  2. Click Submit an idea >  Open in Portal

 

Step 2 - Search existing ideas

  1. Search for your idea using the search field in the top right of the feedback portal
  2. If you find that the idea has been submitted, click the thumbs-up icon to upvote it
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Didn’t find your idea listed? Submit it using step 3. 

 

Step 3 - Submit your idea/feedback

  1. In the Feedback Portal, click Dashboard
  2. Click Make a Suggestion
    make_a_suggestion.png

  3. Fill out the request form, including: 
    • The feature request (or struggle you’re looking to overcome)
    • What you’re trying to achieve
    • Your current workaround (if you have one)
    • Supporting files (if you have any)
  4. Click Submit request

That’s it! Our team will review your idea/feedback. You can check on the status of your idea at anytime in the Feedback portal. 

Tip

Change your notifications preferences from the profile settings in the Feedback Portal (Profile Icon > Email Settings).
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Feature request statuses explained

Feature requests for Uberflip can be in only 1 of 6 statuses at any given time. This section outlines exactly what each status means, so you can be fully informed about where your request is currently. 

Screen Shot 2024-04-02 at 10.16.34 AM.png New request 
This is a request that hasn’t been reviewed by the Uberflip Product team yet, so no decisions have been made. 

Screen Shot 2024-04-02 at 10.16.46 AM.png Maybe later
This is a request that we think may be a good idea, but it doesn’t fit within our current roadmap. We’ll keep it in our back pocket and revisit it in the future, but we won’t be moving forward with it at this time. 

Screen Shot 2024-04-02 at 10.17.02 AM.png Looking into it
This is a request that we are currently investigating. We’re looking at the scope, impact, feasibility, and more to determine if it can or should be added to our roadmap. From here, a request may move forward, but it may also be declined or moved into a “Maybe later” status depending on how our investigation goes.

Screen Shot 2024-04-02 at 10.17.16 AM.png In progress
A request in this status is currently being built and will likely be released. While this is a very good sign, some projects run into expected road blocks when being built, so there’s still a small chance it doesn’t get released. 

Screen Shot 2024-04-02 at 10.17.22 AM.png Available
This status indicates that we’ve built a feature for this and it’s been released. Often it means the request was fulfilled, but it may also indicate that the feature already existed when the request was made.

Screen Shot 2024-04-02 at 10.17.16 AM.png Not a fit
Some requests just aren’t a good fit for Uberflip. It may be that they can’t be built with our current resources/technology, that it won’t benefit enough users, or that it doesn’t fit into our strategies or philosophies. Either way, we won't be moving forward with this request.

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