Why does it say ‘Support Snapapp’ when I try to email firstname.lastname@example.org?
This is a gmail contacts related issue and can be adjusted by updating the name of the contact in gmail.
First go to http://contacts.google.com/ and search for the Uberflip support email address.
You should be able to click the Contact in question and edit the name to "Uberflip Support".
Go back to your gmail, refresh the page, and wait 24 hours to see the changes reflected.