Images, text or fonts are missing or look wrong in a Flipbook

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Issue

After uploading a PDF, there are problems with the images, text or fonts in a Flipbook.

  • After converting a PDF to Flipbook, images, text, or fonts are missing/invisible, corrupted, or otherwise different than expected
  • Flipbook looks different from the original PDF

 

Conditions

  • Where: Flipbooks viewer
  • Affects PDFs uploaded to Uberflip and converted to Flipbooks
  • Any browser
  • Any operating system

 

Cause

Typically, this happens when a PDF has not been optimized.

 

Steps to Fix

To resolve this issue, try optimizing your PDF. See this article for instructions.

In most cases, optimizing should fix the problem. If it does not, please contact Uberflip Support for help.

 

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