Recover Deleted Items and Archived Streams

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Need to restore an Item that you deleted or a Stream you archived? Here's how.


 

Before You Begin

  • To recover deleted Items or restore archived Streams, you need to be an Account Admin or Content Manager.
  • Note that Stream Archiving was introduced with V1294 on January 24th, 2019. Streams that were deleted prior to this date were removed permanently, and can't be restored.

 

About Recovering Deleted Items and Archived Streams

It happens: you deleted an Item that you didn't mean to delete. Or maybe you archived a Stream and then realized you still needed it. Fortunately, there's an easy fix for both situations.

When you delete an Item, Uberflip actually archives it by removing it from all Streams and hiding it. This means that you can view a list of all deleted Items at any time, and recover a deleted Item with a single click.

It's similar for Streams: archiving a Stream doesn't delete it, and instead just hides it from your Hub. Archiving a Source Stream also archives the Items it contains, while archiving a Marketing Stream will hide only the Stream itself. As with Items, you can see a list of archived Streams, and restore any of them with a click (provided you have not yet hit your Stream limit).

Limits on Recovering Items

You can recover a deleted Item until its Source Stream grows beyond its maximum size. Once that happens, Items will be purged from the Source Stream starting with the oldest Items, and any deleted Items that are purged in this way will no longer be recoverable.

Items that were archived as part of archiving a Stream can't be recovered the same way as individually deleted Items. However, you can restore such Items by restoring the whole Stream.

 

Recover a Deleted Item

  1. Log in to Uberflip and navigate to the Hub from which you deleted the Item.
  2. In the sidebar menu on the left, click on Content.
  3. In the Manage Content view on the right, make sure you are on the Streams tab.
    Hubs___Manage_-_Uberflip.png
  4. Here, click on the hamburger menu button in the grey menu bar just below the tabs:
    Hubs___Manage_-_Uberflip.png
  5. In the menu that appears, click on Manage Deleted Items.
    Hubs___Manage_-_Uberflip.png
  6. The Delete Items view will appear, showing you all the Items in the Hub that have been deleted. You can see a count of the number of deleted Items in the top right, along with a search field that you can use to search for the deleted Item you want to restore.
    Hubs___Manage_-_Uberflip.png
  7. When you find the Item you want to restore, click on its Restore Item button:
    Fullscreen_2018-12-13__12_56_PM.png
  8. Your deleted Item will now be restored to its original Source Stream, as well as any Marketing and Sales Streams that it appeared in before being deleted.

 

Restore an Archived Stream

  1. Log in to Uberflip and navigate to the Hub containing the archived Stream.
  2. In the sidebar menu on the left, click on Content.
  3. In the Manage Content view on the right, make sure you are on the Streams tab.
    Hubs___Manage_-_Uberflip.png
  4. Here, click on the hamburger menu button in the grey menu bar just below the tabs:
    Hubs___Manage_-_Uberflip.png
  5. In the menu that appears, click on Manage Archived Streams.
    Hubs___Manage_-_Uberflip.png
  6. The Archived Streams view will appear, displaying a list of Streams in the Hub that have been archived:
    Hubs___Manage_Archived_Streams_-_Uberflip.png
  7. When you find the Stream you want to restore, click on its Restore Stream button under the Restore column on the right:
    Hubs___Manage_Archived_Streams_-_Uberflip.png
  8. Your deleted Stream will now be restored, and will once again appear in your Hub. For Source Streams, the Items in the Stream will also be restored to any Marketing or Sales Streams that they were previously in.
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